Thank you for purchasing a Rainbow Care Gift Box from Western Isles Cancer Care Initiative.

We offer a full money back guarantee for all purchases made on our website. If you are not satisfied with the product you have purchased from us, you can return the product and get your money back. If the circumstances of your gift recipient change (for example, they become too unwell to use some of the products), then please do get in touch and we can discuss refunding or replacing some of the items.

You are eligible for a full reimbursement within 14 calendar days of your purchase. The product must be in the same condition that you received it and undamaged/unopened in any way.

The refund will be given through the original payment method used for purchase. For some cards this may take 5-10 days for a refund to show up on your credit card statement.

After the 14-day period, you will no longer be eligible and won’t receive a refund.

If you have any other questions or would like to request a refund please get in touch with us.